AAA Five Diamond and Forbes Five-Star rated — one of Mexico's most awarded all-inclusive resorts
Every room is a suite starting at 1,000 sq ft with private terrace and ocean or pool views
Truly all-inclusive: premium spirits, wines, 24-hour room service, and stocked minibar included
Exceptional dining with Michelin-recognized chefs and three AAA Four Diamond restaurants
Outstanding check-in experience with complimentary massage, welcome drink, and cool towel
World-class SE Spa with 20 treatment rooms and guided hydrotherapy circuit
Excellent kids club (9 AM–11 PM) and separate teen club with engaging programming
Beautiful Banderas Bay beach with free water sports equipment and surfing lessons
Cons
Pool areas can be crowded during high season (December through March)
Poolside chair reservations can be competitive in early morning hours
Some ocean view suites have partially obstructed views from palm trees or the Azul restaurant
A la carte restaurants require advance reservations (concierge handles this)
WiFi signal can be weak or slow around the pool area
Premium pricing — consistently among the most expensive all-inclusives in Mexico
Hyatt Zilara Cap Cana
Pros
Exceptional and attentive staff, often going "above and beyond" for guests.
High-quality and diverse gourmet dining options, including French-Polynesian and Indian cuisines.
Beautifully maintained, immaculate property with modern design and stunning beaches.
Tranquil and refined adults-only atmosphere, ideal for relaxation.
Full access to the family-friendly Hyatt Ziva Cap Cana's facilities, including its water park.
Premium top-shelf wines and liquors are included in the all-inclusive rate.
Spacious, modern, and well-equipped suites with comfortable beds and great decor.
Pristine Juanillo Beach featuring white, powdery sand directly accessible from the resort.
Cons
Summary
Grand Velas Riviera Nayarit has a higher guest rating, while Grand Velas Riviera Nayarit has more restaurants, while Grand Velas Riviera Nayarit is the larger property, while Hyatt Zilara Cap Cana has more dining venues, while Grand Velas Riviera Nayarit offers more activities.
