Phenomenal and attentive service from all staff members
Delicious food with a wide variety of 13 dining options
No reservation requirements for most à la carte restaurants
No 'nickel-and-diming'; items like lobster are included
Beautifully maintained grounds and immaculate facilities
Seven diverse pools including lively, quiet, and exclusive Club areas
Pristine white-sand beach with tranquil, swimmable waters
Spacious, clean, and modern suites featuring whirlpool tubs
Highlight hydrotherapy spa experience at Miilé Spa
Cons
Some areas of the resort may feel a bit dated to repeat guests
Lazy river can experience mosquito issues during rainy season
Nightlife is generally not 'wild,' which may disappoint party-goers
Ground-floor rooms may offer less privacy for guests
Beach, while calm, might not be as expansive as Cancun's Hotel Zone for some preferences
Secluded location means longer drives for off-site excursions
Sandals Montego Bay
Pros
Exceptional and welcoming service from staff.
Outstanding water views from nearly every vantage point.
Beautiful and expansive private white-sand beach with loungers, umbrellas, and natural shade.
Unique overwater bar with hammocks is a guest favorite.
Wide variety and high quality of 12 dining options, many offering water views (e.g., Oleander, Butch's, Soy, Tokyo Jo's).
Extensive range of included motorized and non-motorized water sports and land sports.
The "Stay at 1, Play at 2" privilege with Sandals Royal Caribbean significantly expands amenities.
Quick and efficient 10-15 minute airport transfers.
Recently renovated rooms and luxurious oceanfront and swim-up suites.
Cons
Noticeable noise from planes due to proximity to the airport, particularly between 11 AM and 4 PM.
Some guests accustomed to other Sandals resorts note a perceived lack of a single, large main pool area, as the resort features multiple smaller pools.
Summary
Excellence Playa Mujeres has a higher guest rating, while Excellence Playa Mujeres has more restaurants, while Excellence Playa Mujeres is the larger property, while Excellence Playa Mujeres has more dining venues, while Sandals Montego Bay offers more activities.