Phenomenal and attentive service from all staff members
Delicious food with a wide variety of 13 dining options
No reservation requirements for most à la carte restaurants
No 'nickel-and-diming'; items like lobster are included
Beautifully maintained grounds and immaculate facilities
Seven diverse pools including lively, quiet, and exclusive Club areas
Pristine white-sand beach with tranquil, swimmable waters
Spacious, clean, and modern suites featuring whirlpool tubs
Highlight hydrotherapy spa experience at Miilé Spa
Cons
Some areas of the resort may feel a bit dated to repeat guests
Lazy river can experience mosquito issues during rainy season
Nightlife is generally not 'wild,' which may disappoint party-goers
Ground-floor rooms may offer less privacy for guests
Beach, while calm, might not be as expansive as Cancun's Hotel Zone for some preferences
Secluded location means longer drives for off-site excursions
Grand Velas Riviera Nayarit
Pros
AAA Five Diamond and Forbes Five-Star rated — one of Mexico's most awarded all-inclusive resorts
Every room is a suite starting at 1,000 sq ft with private terrace and ocean or pool views
Truly all-inclusive: premium spirits, wines, 24-hour room service, and stocked minibar included
Exceptional dining with Michelin-recognized chefs and three AAA Four Diamond restaurants
Outstanding check-in experience with complimentary massage, welcome drink, and cool towel
World-class SE Spa with 20 treatment rooms and guided hydrotherapy circuit
Excellent kids club (9 AM–11 PM) and separate teen club with engaging programming
Beautiful Banderas Bay beach with free water sports equipment and surfing lessons
Cons
Pool areas can be crowded during high season (December through March)
Poolside chair reservations can be competitive in early morning hours
Summary
Grand Velas Riviera Nayarit has a higher guest rating, while Excellence Playa Mujeres has more restaurants, while Excellence Playa Mujeres is the larger property, while Excellence Playa Mujeres has more dining venues, while Grand Velas Riviera Nayarit offers more activities.
