Exceptional customer service and genuinely friendly, helpful staff.
High-quality and diverse food options across numerous restaurants, often superior to typical all-inclusive.
Beautiful, spacious, and immaculately clean suites.
Ample and uncrowded heated pools, including an adults-only option for tranquility.
Engaging entertainment team and diverse daytime and nighttime activities for all ages.
Consistent cleanliness maintained throughout the entire property, from rooms to common areas.
Gourmet à la carte dining available without the need for reservations.
Convenient 24-hour room service is included in the rate.
No wristbands required, enhancing the feeling of an exclusive luxury experience.
Cons
Reports of nighttime noise, particularly from footsteps, on lower-floor rooms.
Occasional encounters with ongoing construction or broken elevators.
Restaurant hours can be limited or inconsistent due to seasonality or renovations.
The presence of sargassum (seaweed) on the beach can sometimes affect the swimming experience.
Inconsistent enforcement of dress codes by staff has been noted by some guests.
Grand Velas Riviera Nayarit
Pros
AAA Five Diamond and Forbes Five-Star simultaneously — one of the most decorated all-inclusive resorts in Mexico
Suites start at 1,000 sq ft with private terraces, ocean views, and 24-hour butler concierge — the entry level here exceeds most competitors' premium categories
Premium spirits, wines, and 24-hour room service are fully included — not standard at most all-inclusives, even premium ones
Banderas Bay is swimmable — actual ocean swimming possible, unlike Los Cabos Pacific corridor properties
Cons
Pool lounger competition peaks by 8 AM in high season (December through March) — early rising is required for preferred positions
Some ocean view suites have partial obstructions from palm trees or the Selva del Mar restaurant building — ask at booking about specific suite positioning
Summary
Dreams Jade Resort & Spa has more restaurants, while Dreams Jade Resort & Spa has more dining venues, while Grand Velas Riviera Nayarit offers more activities.
