Stunning, clean, and spacious Seven Mile Beach with ample lounge chairs.
Impressive 10-acre sports and fitness complex, largest in Jamaica, with extensive facilities.
Wide array of complimentary water sports (scuba diving, snorkeling, sailing, water skiing, kayaking).
Highly praised specialty dining at Feathers (gourmet) and Lemongrass (Thai-fusion).
Lush tropical gardens and intimate, romantic atmosphere.
Complimentary airport transfers from MBJ and included excursions (catamaran, local bars).
Extensive land activities including tennis lessons, yoga, and aerobics.
Commitment to sustainability, recognized as EarthCheck Certified.
Cons
Inconsistent staff service, ranging from excellent to unsmiling or inattentive.
Occasional issues with inconsistent hot water availability and poor water pressure in rooms.
Unreliable Wi-Fi connectivity with "not spots" and weak signals.
Mixed reviews for buffet lunch/dinner quality and sometimes cold breakfast options.
Reports of towel shortages in rooms and at the beach.
Some rooms experience noise from the main road or restaurants.
Unpleasant odor reported in a specific "fresh water" area with a bridge.
Hyatt Zilara Cap Cana
Pros
Exceptional and attentive staff, often going "above and beyond" for guests.
High-quality and diverse gourmet dining options, including French-Polynesian and Indian cuisines.
Beautifully maintained, immaculate property with modern design and stunning beaches.
Tranquil and refined adults-only atmosphere, ideal for relaxation.
Full access to the family-friendly Hyatt Ziva Cap Cana's facilities, including its water park.
Premium top-shelf wines and liquors are included in the all-inclusive rate.
Spacious, modern, and well-equipped suites with comfortable beds and great decor.
Pristine Juanillo Beach featuring white, powdery sand directly accessible from the resort.
Cons
Summary
Hyatt Zilara Cap Cana has a higher guest rating, while Couples Swept Away has more restaurants, while Couples Swept Away is the larger property, while Hyatt Zilara Cap Cana has more dining venues, while Couples Swept Away offers more activities.
