Ski pass and group lessons included from day two — the all-inclusive removes the financial friction of daily ski pass purchasing
Complimentary daily Jile Tang hot springs pass is a genuine and unusual amenity — natural thermal water soaking 2 minutes from the hotel
Dedicated ski lockers for each room and boot-fitting services at the resort's own ski hall streamline the mountain-to-room transition
G.O. ski instructors receive strong reviews for patience, skill development, and enthusiasm
Children's programs with embedded ski lessons across all age groups from 4+ are well-organized and praised by families
Green Globe certification since 2021 reflects environmental practice commitments for a mountain resort
Cons
Hotel facilities are reportedly old — the 2025 renovation may improve this, but historically inconsistent room condition has been cited
Ski equipment rental is an additional charge — one of the larger unexpected extra costs for guests who don't bring their own gear
The airport transfer from Changchun (CGQ) takes approximately 2 hours 15 minutes — a significant commitment on travel days
Some guests have reported sewer odor in bathrooms — bringing a travel air freshener has been recommended in reviews
Beginner adult skiers have noted limited access to magic carpet lifts during busy periods, making initial learning more tiring
Grand Velas Riviera Maya
Pros
Cocina de Autor is the first all-inclusive restaurant in the world to earn both a MICHELIN star and AAA Five Diamond — included in the rate
SE Spa with Forbes Five Stars, 90,000+ square feet, and 40+ treatment suites is one of the largest and most awarded resort spas in Mexico
Three distinct ambiances mean guests in Zen Grand have a completely different resort experience from guests in Grand Class — useful for multi-room group bookings
Tulum ruins are 15 minutes away and cenote tours are easy half-day excursions from this location
Cons
Summary
Grand Velas Riviera Maya has a higher guest rating, while Grand Velas Riviera Maya has more restaurants, while Grand Velas Riviera Maya is the larger property, while Grand Velas Riviera Maya has more dining venues.
