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Hyatt Zilara Cap Cana vs Secrets Mirabel Cancun Resort & Spa: Which is Better? (2026) | Resort Flock
Home / Resorts / Compare / Hyatt Zilara Cap Cana vs Secrets Mirabel Cancun Resort & Spa Hyatt Zilara Cap Cana vs Secrets Mirabel Cancun Resort & Spa Hyatt Zilara vs Secrets Resorts & Spas — Side-by-side resort comparison
Key Metrics Metric Hyatt Zilara Cap Cana Secrets Mirabel Cancun Resort & Spa Our Rating 9.1 8.3 Star Rating 4.5 5.0 Room Count 249 487 Restaurants 6 8 Pools 3 6 Year Opened 2019 2025 Year Renovated — 2025
Features Metric Hyatt Zilara Cap Cana Secrets Mirabel Cancun Resort & Spa All-Inclusive Yes Yes Adults Only Yes Yes Beach Access Yes Yes Spa Yes Yes Kids Club No No
Dining Comparison Metric Hyatt Zilara Cap Cana Secrets Mirabel Cancun Resort & Spa Total Venues 28 14 Included 27 14 Extra Charge 1 0
Room Comparison Metric Hyatt Zilara Cap Cana Secrets Mirabel Cancun Resort & Spa Room Categories 9 12 Suite Categories 9 5
Activities Comparison Metric Hyatt Zilara Cap Cana Secrets Mirabel Cancun Resort & Spa Total Activities 22 20 Included 18 17 Extra Charge 4 3
Pros & Cons Hyatt Zilara Cap Cana Pros Exceptional and attentive staff, often going "above and beyond" for guests. High-quality and diverse gourmet dining options, including French-Polynesian and Indian cuisines. Beautifully maintained, immaculate property with modern design and stunning beaches. Tranquil and refined adults-only atmosphere, ideal for relaxation. Full access to the family-friendly Hyatt Ziva Cap Cana's facilities, including its water park. Premium top-shelf wines and liquors are included in the all-inclusive rate. Spacious, modern, and well-equipped suites with comfortable beds and great decor. Pristine Juanillo Beach featuring white, powdery sand directly accessible from the resort. Cons Some guests report "ridiculously long" wait times for restaurant seating and at bars. Occasional mentions of cold pools and dirty hot tubs. While generally praised, food quality can sometimes be average or inconsistent for certain dishes. Some guests felt pressured by upselling attempts for Club Level or specialty dining. Inconsistent mini-bar refills and in-room supplies were occasionally mentioned. Nightlife on the Zilara side is generally quiet or non-existent, with most bars closing by 11 p.m. Secrets Mirabel Cancun Resort & Spa Pros Amazing and attentive service from genuinely friendly and hospitable staff. High-quality and diverse food options across all gourmet restaurants. Stunning oceanfront location offering beautiful Caribbean Sea and Nichupté Lagoon views. Exceptional cleanliness maintained throughout the entire property. Comfortable, spacious, and modern rooms with effective air conditioning. Significant benefits and exclusive amenities offered by the Preferred Club. 24-hour room service is included in the Unlimited-Luxury® program. Variety of pools available, including exclusive Preferred Club infinity options. Summary Hyatt Zilara Cap Cana has a higher guest rating, while Secrets Mirabel Cancun Resort & Spa has more restaurants, while Secrets Mirabel Cancun Resort & Spa is the larger property, while Hyatt Zilara Cap Cana has more dining venues, while Hyatt Zilara Cap Cana offers more activities.
Pools, especially private plunge pools, are often too cold for comfortable enjoyment.
Difficulty in securing desirable pool chairs without very early morning efforts.
Isolated reports of food poisoning or issues with food safety.
Perceived shortage of bottled water provided in rooms and at dining venues.
Absence of a dinner buffet option, with only a la carte for dinner.
Challenges reported with the app-based dinner reservation system.
Slow room service experienced by some guests.
Resort layout involves many stairs, which may be a concern for guests with mobility issues.
Limited or "lame" entertainment options mentioned by some guests. 