Hyatt Zilara Cap Cana vs Secrets Maroma Beach Riviera Cancún
Hyatt Zilara vs Secrets Resorts & Spas — Side-by-side resort comparison
Key Metrics
| Metric | Hyatt Zilara Cap Cana | Secrets Maroma Beach Riviera Cancún |
|---|---|---|
| Our Rating | 9.1 | 8.3 |
| Star Rating | 4.5 | 5.0 |
| Room Count | 249 | 412 |
| Restaurants | 6 | 9 |
| Pools | 3 | 12 |
| Year Opened | 2019 | 2008 |
| Year Renovated | — | 2024 |
Features
| Metric | Hyatt Zilara Cap Cana | Secrets Maroma Beach Riviera Cancún |
|---|---|---|
| All-Inclusive | Yes | Yes |
| Adults Only | Yes | Yes |
| Beach Access | Yes | Yes |
| Spa | Yes | Yes |
| Kids Club | No | No |
Dining Comparison
| Metric | Hyatt Zilara Cap Cana | Secrets Maroma Beach Riviera Cancún |
|---|---|---|
| Total Venues | 28 | 20 |
| Included | 27 | 19 |
| Extra Charge | 1 | 1 |
Room Comparison
| Metric | Hyatt Zilara Cap Cana | Secrets Maroma Beach Riviera Cancún |
|---|---|---|
| Room Categories | 9 | 10 |
| Suite Categories | 9 | 10 |
Activities Comparison
| Metric | Hyatt Zilara Cap Cana | Secrets Maroma Beach Riviera Cancún |
|---|---|---|
| Total Activities | 22 | 24 |
| Included | 18 | 20 |
| Extra Charge | 4 | 4 |
Pros & Cons
Hyatt Zilara Cap Cana
Pros
- Exceptional and attentive staff, often going "above and beyond" for guests.
- High-quality and diverse gourmet dining options, including French-Polynesian and Indian cuisines.
- Beautifully maintained, immaculate property with modern design and stunning beaches.
- Tranquil and refined adults-only atmosphere, ideal for relaxation.
- Full access to the family-friendly Hyatt Ziva Cap Cana's facilities, including its water park.
- Premium top-shelf wines and liquors are included in the all-inclusive rate.
- Spacious, modern, and well-equipped suites with comfortable beds and great decor.
- Pristine Juanillo Beach featuring white, powdery sand directly accessible from the resort.
Cons
- Some guests report "ridiculously long" wait times for restaurant seating and at bars.
- Occasional mentions of cold pools and dirty hot tubs.
- While generally praised, food quality can sometimes be average or inconsistent for certain dishes.
- Some guests felt pressured by upselling attempts for Club Level or specialty dining.
- Inconsistent mini-bar refills and in-room supplies were occasionally mentioned.
- Nightlife on the Zilara side is generally quiet or non-existent, with most bars closing by 11 p.m.
Secrets Maroma Beach Riviera Cancún
Pros
- Stunning location on Maroma Beach with pristine white sand and clear turquoise waters.
- Exceptional and attentive service from friendly and helpful staff.
- Delicious and varied gourmet dining options across multiple venues.
- Luxurious, clean, and spacious all-suite accommodations, many with private balconies and whirlpool tubs.
- Relaxing, romantic, and tranquil adults-only atmosphere.
- Extensive pool facilities, including an infinity pool and numerous swim-out options.
- Wide range of daily activities and engaging nightly entertainment.
- Excellent Wi-Fi coverage available even on the beach.
- Convenient 24-hour room service.
Cons
Summary
Hyatt Zilara Cap Cana has a higher guest rating, while Secrets Maroma Beach Riviera Cancún has more restaurants, while Secrets Maroma Beach Riviera Cancún is the larger property, while Hyatt Zilara Cap Cana has more dining venues, while Secrets Maroma Beach Riviera Cancún offers more activities.